Dispute

A payment challenge initiated by a client through their payment provider.

A Dispute occurs when a client challenges a payment through their card issuer or financial institution.

In such cases, Stripe manages the dispute process according to card network rules.

happ records dispute-related updates through Stripe event notifications, ensuring transparency in payment status.

Structured agreements and milestone documentation can help reduce misunderstandings that lead to disputes.

Clear scope definition and formal signature approval significantly decrease the likelihood of payment conflicts.

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